Agreement to these terms

By creating an account or using this platform you agree to these terms. If you do not agree, do not use the service. We may update these terms; continued use after a change means you accept the updated version.

Who may use this platform

You must be 18 or older and legally able to consent to marriage. This platform is for single adults seeking a spouse through a marriage introduction. A parent or guardian may create and manage an account on behalf of their son or daughter, and a wali or guardian may act on a member's behalf, provided they act in that person's genuine interest and follow their instructions. Where a wali is appointed, their contact details are shown to an accepted requester in place of the member's own. One person may hold only one account.

Your account and profile

You are responsible for keeping your login details secure and for everything done through your account. Your profile must be accurate, must use your own photographs, and must not misrepresent your age, marital status, religion, or intentions. We may suspend or close accounts that breach these rules.

Community rules

No harassment, threats, abuse, sexual content, unsolicited commercial messages, scams, or attempts to contact members through other services before consent is given. Solicitation, advertising, and money requests are not permitted. All conduct should be consistent with Islamic values.

Consent-based contact sharing

Contact details are never published on a profile. A member may only receive another member's contact details through a contact or meeting request that the other member has reviewed and approved. An approved release lasts 14 days and then locks again automatically, and either party may cancel it at any time. Sending repeated or unwanted requests is a breach of these terms, and a rejected, cancelled or expired request places that member on a 14-day cooldown for the same type of request. Contact details obtained through this platform must be used only for marriage-related communication and must not be sold, shared or published.

Wali and guardian involvement

Where a wali or guardian is appointed, they act on your behalf and can view the information you authorise. You are responsible for keeping your wali's information accurate and for telling us if the arrangement changes. Where a wali has been appointed, their contact details are shown to an accepted requester in place of your own.

Photo policy

Sisters do not upload photos. Brothers may have private photos. A sister can send a photo request to view a brother's private photos; the request expires after 3 days if it is not answered, and once accepted she can view them in-app for 14 days. Photos are never shown on the browse page or before acceptance.

Chat and requests

Chat is a standalone request type. Once a chat request is accepted, in-app messaging unlocks for 14 days. Meeting, contact, and chat requests are time-limited to keep momentum. All messages are moderated for respectful, halal communication.

Verification and moderation

We check profiles against our content rules before they become visible, and our team reviews reported profiles and flagged accounts. Three unique reports auto-suspend an account. We do not guarantee that any profile, photograph, or statement is accurate, and we do not endorse any member. We may remove content or suspend accounts that break our rules.

Our role

This platform introduces people to each other. We are not a party to any marriage, and we are not responsible for the conduct, honesty, intentions or safety of members you meet or communicate with offline.

Acceptable use

You may not scrape, reverse engineer, overload, or interfere with the service, and you may not attempt to access other members' accounts. We may suspend access temporarily for maintenance or security reasons and will restore it once the work is completed.

Contact

Questions about these terms can be sent through the support ticket form in the app. This platform is based in the United Kingdom.