FAQ & Platform Rules

No. Casual talk, "getting to know each other", boyfriend/girlfriend behaviour, and any language of dating or free-mixing are prohibited. All members have signed a permanent marriage-purpose pledge.

Sisters do not upload photos. Brothers may have private photos. A sister can send a photo request to view a brother's private photos; the request expires after 3 days if it is not answered, and once accepted she can view them in-app for 14 days. Photos are never shown on the browse page or before acceptance.

Direct sharing of phone, email, or social handles in chat is blocked, and contact details are never shared on this platform. Arrangements are made through your Wali or guardian instead.

Chat is a standalone request type. Once a chat request is accepted, in-app messaging unlocks for 14 days. You can also send a meeting request directly from any chat conversation. All messages are moderated for respectful, halal communication.

Because her photo is never displayed anywhere on this platform. A sister has no way to upload one, so it can never be seen, copied, or misused by anyone. We do not begin a relationship from a photograph — every introduction here is built from the profile, the conversation, and the involvement of the family, because marriage is a decision a family makes together, not one made from a picture. Keeping photographs out of it is how we keep the process halal, and how we keep your sister safe.

You can report a profile once. Three unique reports auto-suspend the account. Three text-filter violations (phone/email/PII in bio, ideal partner, or request comments) will also auto-suspend.

Whatever you do on this platform, your Wali or guardian should be part of it — so we ask you to enter your PIN each time you send or accept a request, of any type. That habit is the point: you should never be taking a step here on your own, away from the person guiding you. It is a 6-digit PIN that you create yourself in My Profile, and you should share it only with your Wali or guardian. If you forget it, you can generate a new one in My Profile and give it to your Wali.

Every profile is written by the member themselves, and we do not verify the details people enter — honesty is the member's own responsibility. Please be truthful about who you are and state your intention clearly, because an honest profile is what makes an introduction work. Anyone found to be joining for the wrong purpose, or found to be dishonest, misleading or misusing the platform, can have their account removed. Sisters involve their Wali or guardian in match decisions, and contact details are never shared on this platform.

Use the Report button on the offending profile. Three unique reports auto-suspend the account. Serious issues can also be reported through the Wali of the other member. For general support, use the ticket form below.

Use the "Delete Account Permanently" button in your profile settings. This hard-deletes your profile, chats, requests, and photo.